BoardingPass

Enfocus BoardingPass allows customer-facing staff to instantly validate PDF files for print without the need to wait for PrePress to check and report on their suitability. Simple integration with an email client, BoardingPass identifies errors that require a file to be resubmitted, and automatically drafts an email reply, with consistently clear messaging. Customer service agents gain the power to provide quick and understandable job feedback allowing them to better serve their clients more efficiently.

Enfocus BoardingPass

Enfocus BoardingPass allows customer-facing staff to instantly validate PDF files for print in minutes, without having to wait for technical colleagues in Pre-press.

Integrated with an email client, BoardingPass identifies errors that require a file to be resubmitted and automatically drafts an email reply.

Customer service agents gain the power to provide quick and understandable job feedback. Prepress not required.

PDF viewer

A standalone application that views PDFs
Views PDF the way they will look on press
Assures consistent PDF viewing independent of operating system or hardware
Views colour separations

PDF checker

A standalone application that checks PDFs
- Finds “showstopping” issues that require a customer do-over
- missing fonts
- no bleed
- low-resolution images
- trim size
Gives customer service the ability to identify PDF problems without waiting for prepress

Integrated into email

Drag and drop attachments from email
Compare emailed instructions to BoardingPass checks in one interface
Automatically drafts a reply in clear terminology
Edit reply or add comments before sending to customer
Files that pass checks can be forwarded to prepress

Replies drafted automatically

BoardingPass helps to streamline your communication process by creating an email draft for you.

File errors are outlined and organised
Plain language replies, ready to send
Edit drafts, if needed, before sending
Promotes consistent messaging to customers

Send jobs to Prepress

When a file passes the tests for showstoppers, it’s ready for prepress. BoardingPass gives you the option to forward the email and BoardingPass notes.

Forward to prepress with one click
Include BoardingPass notes
Keeps the email conversation simplified
Add any additional information before sending

Key Features

What are showstoppers?

A showstopper is an issue that would cause the customer to have to resubmit the job file.

Showstoppers are typically in the following categories:

Document information

The biggest issues that printers and their customers have to overcome are checked by BoardingPass.

A job file can printable, but not match the job ticket specifications. The best place to catch this scenario is before it ever gets to prepress.

Use presets to simplify checking:

Different job types
Correct number of pages
Expected colour separations

Font problems

Missing fonts have historically frustrated printers. Fonts that are not embedded will print incorrectly or not at all. The best practice is to get them embedded rather than asking for fonts later.

Flag missing fonts at on-boarding
Prevents the need for font substitution by prepress or a RIP
Ensures text will appear as expected and without reflow

Insufficient bleed

Incorrect bleed in a file doesn’t stop it from being printed, but it is needed for a clean trim appearance and ultimately, a happy customer.

Check bleed amount with production standards
Prevents file manipulation to create “fake” bleed in the file
Ensures accurate reproduction at trim edges

Image resolution

Several things can lead to a customer using an image with an insufficient resolution. Low-resolution images must be replaced or approved to print as-is.

Screengrabs and internet images do not meet print production standards.
Small images stretched to large dimensions become poor reproductions
Mistakenly using a placement only image in the production file will need to be replaced with the high-resolution image

Trim size

Aside from RIP related issues, an incorrect trim size in the PDF needs to be flagged as early as possible. BoardingPass lets you check for that.

Verify the trim size in the file versus the job ticket
Inconsistent trim sizes from page to page within the PDF
Page orientation consistency

System Specification

Coming Soon