Technical Support

We are more than happy to assist if you require technical support with the products in our portfolio.

Please be aware that we do supply support contracts for our products and may charge for support services for products that are not covered by an up-to-date contract.

Requesting assistance

When you make a request for assistance, please stipulate:

What Product and Version
What Platform
What problem you are having

If possible, please include your licence number or dongle (hardware key) so we can efficiently trace problems through our technical support system.

Use our contact form to log your issue, we will associate a support case number so you can track progress.
Some of our solutions have their own dedicated support platforms, if you do not know your credentials to access these specific sites please simply contact our team.

Please note we will only support trained personnel, if you require product training then please visit our training page here.

How can we help you?

Please contact us regarding any queries you may have, our team are always happy to help

“Very good at his job. Made the training fun and engaging. When presented with problems he bent over backwards to find solutions”

IPG marketing solutions grey and yellow logo
Marketing Solutions
Senior Graphic Designer, IPG Marketing Solutions

Need more information on our support?