Please be aware that we do supply support contracts for our products, and may charge for support services for products that are not covered by an up to date contract.
When you make a request for assistance, please stipulate:
- What Product and Version
- What Platform
- What problem you are having
If possible, please include your licence number or dongle (hardware key) so we can efficiently trace problems through our technical support system.
Use our contact form to log your issue, we will associate a support case number so you can track progress.